How can I control the Dual Camera of the iPhone 7 Plus in ProCamera?
On the day of the release of the iPhone 7 Plus, we launched ProCamera v10, which included controls for the two lenses. In contrast to other camera applications, ProCamera provides the option to use each individual camera system (Wide or Tele) as well as the special Dual camera mode. In the following blog post, we describe all the new controls and possibilities: https://www.procamera-app.com/en/blog/dual-camera-iphone-7-plus-procamera
The app does not download from the AppStore and hangs in waiting state. What can I do?
Please try the following:
a) Delete the app from your phone (long press the home screen icon until it wiggles, tap the delete “x” button)
b) Go to the App Store App > Featured, bottom of the page, sign out your current Apple ID.
c) Restart your iPhone https://support.apple.com/en-us/HT201559
d) Then try downloading the app once more. You will need to enter your Apple-ID.
We have heard of sporadic cases where downloading failed at first, but after a while and various attempts it would always work in the end.
How can I purchase vividHDR in ProCamera and LowLight Plus?
The app sometimes crashes when taking a lot of photos. What can I do?
The issue may be related to device memory. Please perform a restart of the iPhone as indicated here: https://support.apple.com/en-us/HT201559
Normally, it is not necessary to restart the iPhone in order to use ProCamera. However, as HDR and LowLight Plus both use multi bracket capture, both modes require a lot of system memory. If the iPhone has not been restarted for a long time or if there are other apps using system resources in the background, the operating system might not have enough memory available for these two special modes to work properly.
In case issues persist after restarting repeatedly, please write to us via the in-app support option.
How can I change the order of the camera modes and hide modes that I do not use?
Open the Camera Modes menu by tapping on the Camera Chooser (two arrows left of main shutter), swipe it to the left.
Open the settings option (three dots at the far right). In „Rearrange Camera Modes“ you can deactivate modes (except for Photo mode), so that they will be hidden from the mode selector, and change their order of appearance. This order will also be reflected in the Today Widget and the home screen quick actions (3D shortcut menu, available on iPhone 6S and 6S Plus).
Read more: What’s New in ProCamera v9.2
I keep getting asked to restore my in-app purchase (even after restoring successfully). Not sure if my purchase has gone through.
Try tapping the „Buy“ button instead of the „Restore purchase“ button.
There’s no risk. If the purchase has gone through once, you will not be charged a second time. It should work from then on.
I don’t see the flash and the front/back camera icon or I can not switch camera modes anymore, there is only one shutter button.
You may have enabled the “Medium” or “Light” On-Screen-Display mode in the Viewfinder.
Please open the Control Panel (bottom right) and toggle the On-Screen Display / Controls. It’s the rightmost option in the bottom row.
„Standard“ is the mode that will show all controls.
Flash and front camera are not available in HDR and LowLight Plus mode, however.
Read more: What’s New in ProCamera v9.0
I get an error message when trying to purchase HDR or LowLight Plus. I am connected to the internet, however.
Please make sure you are a logged in with the Apple ID that you have used to purchase the app. In-App-Purchases can only be bought with the same Apple ID as was used for buying the app.
a) Go to the App Store App > Featured, bottom of the page, sign out your current Apple ID.
b) Log in with the Apple ID that you have used to purchase the app
c) Now you should be able to purchase HDR and LowLight Plus in ProCamera
How do I use a bluetooth remote shutter?
Please make sure you have Volume Trigger turned on by opening the Control Panel > Settings > Volume Buttons > On.
On principle, ProCamera can trigger the shutter via bluetooth if your third party bluetooth remote shutter simulates (emulates) a headset. Try it out.
How do I activate the torch feature (steady light)?
Tapping the flash icon in the top left corner of the screen toggles between Auto/On/Off settings for the built-in flash. To activate a continuous light (torch feature), you simply need to long press the flash icon. A torch symbol will appear right next to the flash icon – a second single tap on the torch will deactivate the steady light.
In addition, you can set the intensity of the torch light by tapping on the slider right next to the torch icon (3 different power grades). Long tap the torch icon to switch between torch intensity slider and Exposure/ISO display.
The torch feature is available in Photo and LowLight camera mode. In video mode, the steady light is always used instead of single flashes of light.